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0010711524好書推薦。Career Paths-Call Centers Student’s Book with Cross-Platform Application

  • 出版社:東華    新功能介紹
  • 出版日期:2016/02/24
  • 語言:英文

好書推薦。Career Paths-Call Centers Student’s Book with Cross-Platform Application0010711524

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  • 出版社:東華    新功能介紹
  • 出版日期:2016/02/24
  • 語言:英文

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  Level: A1, A2 & B1

  Description
  Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.

  The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.

  Included Features
  ‧A variety of realistic reading passages
  ‧Career-specific dialogues
  ‧45 reading and listening comprehension checks
  ‧Over 400 vocabulary terms and phrases
  ‧Guided speaking and writing exercises
  ‧Complete glossary of terms and phrases

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  • 出版社:東華    新功能介紹
  • 出版日期:2016/02/24
  • 語言:英文

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